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Prepare, Assist, and Respond

In today’s world, employees have an increased expectation from their employers to keep them safe, whether at home or traveling abroad. With Global Guardian’s Duty of Care Membership and Travel Guardian platform, employers can alert, assist, and locate travelers in real-time to mitigate traveler risk around the world. 

A Travel Guardian license provides access to our mobile application, itinerary PNR tracking, a web-based Traveler Portal, and the Management Control Center.

 

BENEFITS

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Request emergency response support with the push of a panic button

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Global two-way communication and Operations Center support

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Country Risk Rating Reports at the traveler’s fingertips with the App and Traveler Portal

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Proximity alert notifications of events near travelers using the App and facilities

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Web portal for managers to view global travel footprint and stay abreast of global events

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GEOFENCING CAPABILITY TO MAINTAIN SITUATIONAL AWARENESS AND COMMUNICATE WITH AFFECTED TRAVELERS IN AREAS OF INTEREST

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    Security Portal
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    Reports Dashboard
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    Trip Manager

Management Control Center

The Global Guardian Management Control Center provides administrators with a central platform to monitor traveler location-sharing data, physical assets, and planned travel - all while accounting for security, medical, and travel-related issues via intelligence alerts taking place around the world.

  • Access three unique portals: Security Portal, Trip Manager, Reports Dashboard
  • Real-time geospatial position of travelers
  • Review latest intelligence and global incidents
  • Itinerary-based (PNR) position of travelers
  • Direct communication to Global Guardian's Operations Center through text, email, and voice capabilities

Global Guardian Mobile Application

Global Guardian provides travelers with a mobile phone application to accompany the Management Control Center. The application allows travelers to check in, send alerts, request help, receive updates on travel advisories, stay connected to their company, and communicate with Global Guardian's 24/7 Operations Center.

Messages

Direct line of text communication to the 24/7 Ops Center.

Itineraries

Personal itineraries are conveniently displayed here.

Tracking & Privacy

Users may turn on and off at their leisure. When location-sharing, users will see the button blink or flash.

Check In

One tap check in lets Global Guardian’s Operations Center know the user is OK and all is well.

Travel Info

Provides country specific travel advice including tips on health and safety, currency, communication, and more.

Panic

When a user needs to alert Global Guardian to a problem, users can simply press the panic button and a Global Guardian representative will be in touch immediately.

Devices

Easily set up panic buttons with Bluetooth technology.

Call Ops Center

With the press of a button, this feature allows users to quickly call a live Global Guardian operator for 24/7 assistance.

Travel Alerts

Receive alerts that have been vetted and approved by Global Guardian analysts that may impact your travel. Users may also use this feature to see nearby security incidents.

Take Photo

Users can take photos to share with Global Guardian’s Operations Team in the event they need assistance in a particular situation where a photograph may be helpful.

TRAVELER PORTAL

This web-based portal allows travelers to:

  • Add or modify upcoming trip itineraries
  • View and add mobile application devices
  • Update personal information, including emergency contacts
  • View country risk rating reports and COVID-19 TravelCheck information to prepare for entry requirements and important travel tips
  • Explore Global Guardian resources, including annual risk map, traveler user guide, upcoming webinars and complimentary e-learning courses

ITINERARY TRACKING

Global Guardian oversees traveler itineraries – including flights, hotels, car trips, and more. This simplifies travel by storing all relevant trip details in one centralized location and ensures members receive alerts related to upcoming destinations. 

  • Travelers can submit travel plans to a dedicated organization-specific email, and Global Guardian will automatically ingest those plans
  • Pre-trip travel alerts up to 48 hours before and during travel, plus live flight updates
  • Itineraries appear in the Management Control Center, allowing administrators to manage all employee travel in one central location
  • App and traveler portal for employees to view itineraries

If your organization is planning to submit travel frequently and at a high-volume, our team can work with your Travel Management Company (TMC) to integrate data directly into our system.

Our Process

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Incident

Afghan Government Collapse

Location

Afghanistan

Situation

The collapse of the Afghan government led to the Taliban takeover and left thousands of Afghans in desperate situations attempting to flee the country.

Response

On-the-ground security teams with critical intel informed Duty of Care clients to leave the area 10 days in advance of the government collapse. Hundreds of Afghans were brought to safety via air and ground transportation. Learn More

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Incident

Deadly Second Wave of COVID-19

Location

India

Situation

A deadly second wave of the COVID-19 pandemic raged through India, leaving employees stranded without proper medical care and resources.

Response

Upon receiving multiple requests from clients and other corporations with COVID-positive employees in India, the Global Guardian team quickly stepped in to support with around-the-clock and on-the-ground medical resources and solutions. Learn More

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Incident

Medical Emergency

Location

Democratic Republic of Congo

Situation

Critically ill COVID-19 patient in the Democratic Republic of Congo needing a higher level of medical care required emergency evacuation.

Response

Upon receiving the urgent request, Global Guardian immediately began coordinating the complex emergency evacuation to ensure the patient was transported safely to another hospital location with proper resources. Learn More

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Incident

Natural Disaster

Location

Louisiana

Situation

Ida hit the Louisiana coast near Port Fourchon on August 29, 2021, as a Category 4 storm, bringing sustained 150 mph winds, a massive storm surge, and torrential rains.

Response

Global Guardian deployed multiple response teams and agents for emergency evacuations. The team set up satellite communication systems and proactively reached out to clients in the area to establish contact and make sure they were aware that Global Guardian was standing by should they need support. Learn More

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Incident

Extortion Attempt

Location

Peru

Situation

While traveling in Peru, an American employee of a corporate client received a cryptic text, followed by a phone call, from an unknown person looking to extort him for a large sum of money.

Response

Working in concert with on-the-ground agents and the corporate client, Global Guardian was able to successfully manage and secure the emergency situation, providing a safe outcome for all parties involved. Learn More

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Incident

Myanmar Government Coup

Location

Myanmar

Situation

On 1 February, the Myanmar military seized control, declaring a year-long state of emergency. Since then, anti-coup protests have been taking place across Myanmar.

Response

Global Guardian supported clients with a variety of requests, including evacuations, currency assistance, and intelligence briefings. Learn More

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Incident

Solar-Powered Security Needed

Location

North Carolina

Situation

A commercial builder was mandated by their company's insurance provider to install a 24/7 surveillance solution with appropriate lighting on a 19-acre construction site for the duration of their 23-month construction project.

Response

Upon receiving the request and requirements from the builder, the Global Guardian Asset Security Team immediately conducted an initial site assessment and began designing a comprehensive wireless, solar-powered security solution. Learn More

24/7 Emergency Response Capabilities in 140+ Countries
Expanded Network with Remote Response Capablities
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Learn More About Our Global Coverage

Countries and Regions We Serve 24/7

Afghanistan
Albania
Algeria
Angola
Argentina
Armenia
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Belgium
Belize
Benin
Bermuda
Bolivia
Bosnia-Herzegovina
Brazil
Brunei
Bulgaria
Burkina Faso
Cambodia
Cameroon
Canada
Central African Republic
Chile
China
Colombia
Congo (DRC)
Costa Rica
Cote d'Ivoire
Croatia
Cyprus
Czech Republic
Denmark
Djibouti
Dominican Republic
Dutch Caribbean
Ecuador
Egypt
El Salvador
Estonia
Ethiopia
Finland
France
Gambia
Georgia
Germany
Ghana
Greece
Guatemala
Guinea
Guinea-Bissau
Guyana
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Latvia
Lebanon
Libya
Lithuania
Luxembourg
Macao
Madagascar
Malaysia
Mali
Malta
Mauritania
Mauritius
Mexico
Moldova
Montenegro
Morocco
Mozambique
Myanmar
Namibia
Nepal
Netherlands
New Zealand
Nicaragua
Niger
Nigeria
North Macedonia
Norway
Oman
Pakistan
Palestinian territories
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Romania
Russia
Saudi Arabia
San Marino
Senegal
Serbia
Sierra Leone
Singapore
Slovakia
Slovenia
Somalia
South Africa
South Korea
South Sudan
Spain
Sri Lanka
Suriname
Sweden
Switzerland
Taiwan
Tanzania
Thailand
Trinidad & Tobago
Togo
Tunisia
Türkiye
Turks & Caicos
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Venezuela
Vietnam
Western Sahara
Yemen
Zimbabwe

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Explore Case Studies

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Hear From Our Members

“Global Guardian’s location awareness services are extremely valuable to us. It provides a security solution for business travelers who would not otherwise be open to a security detail and acts, for us, as a global 911 service. It has allowed us to confidently send employees to international destinations with the knowledge that if the unexpected occurs we have Global Guardian ready to respond at a moment’s notice.”

Chief Security Officer, Fortune-100 Oilfield Services Company

REQUEST SECURITY

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Please fill out the form to learn more about our security solutions. We will be in touch shortly. Alternatively, you can call us at (703) 566-9463 to speak directly with a member of our team. We look forward to learning more about your security needs and providing you with world-class service.
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