Global Guardian completed a complex medical evacuation moving a client from Nairobi, Kenya to New York City, New York.
The client was involved in a roll-over car accident that resulted in multiple arm fractures and neck injuries. Global Guardian was notified of the accident approximately one hour after the crash. The Global Guardian Operations Team immediately instructed the traveler’s companion to download Global Guardian’s propriety mobile tracking application. Global Guardian provided medical support by advising on top hospitals in the region and also connecting the patient’s family with a U.S.-based trauma physician for advice. Concurrently, Global Guardian dispatched a local team to the hospital to meet the traveler and provide language translation, emergency cash, and payment guarantee solutions.
Once the patient was stabilized, Global Guardian organized an air medical evacuation to the patient’s hospital of choice. The client was a member of Air Ambulance, Global Guardian’s air medical program, and therefore paid $0 out-of-pocket expenses.
This event exemplifies Global Guardian’s comprehensive ‘one-button-solution’ for any medical or security emergency that travelers might face. By having a single provider of emergency services, the traveler received world-class support and had local response resources available to them in a matter of hours.
ABOUT GLOBAL GUARDIAN
Global Guardian is a McLean, VA based global security firm that provides its clients with access to a comprehensive suite of security services. Its capabilities include personnel tracking supported by a dedicated 24-hour Operation Center, a full range of personnel-based security and executive protection services, medical support and transportation, travel intelligence and emergency response and evacuation services in over 100 countries. Global Guardian’s suite of risk mitigation services provides organizations with innovative and cost-effective solutions to help them protect their staff and business operations around the world.
Find out how our team can support your security needs. For assistance, call our 24/7 Operations Center at 703.566.9463 or click below.
